Privacy Policy

1. Who we are

This policy explains how Wenanko AG (“we”) processes the personal data of visitors to the website wenanko.ch.

Wenanko AG
Sihleggstrasse 23, Wollerau, Switzerland
Email: info@wenanko.ch

If you have any questions about personal data, you can write to us at this address.

2. What data we collect

When you submit a request or order a call back, we receive the data you enter in the form: your name, phone number, email address, company name (if you provide it) and the text of your message.

In addition, technical data is collected automatically when you visit the website: your IP address, browser and device type, the pages you viewed, the time of your visit and the source of the referral. We need this data to operate the website and to analyse its traffic.

3. Why we use your data

• to respond to your request or call you back;
• to prepare a quote and a transport proposal;
• to conclude and perform a contract if you decide to work with us;
• to ensure the operation and security of the website;
• to analyse traffic and improve the website.

We do not sell your data and do not use it for purposes unrelated to those listed above.

4. Who we share data with

Your data is accessible to the employees of Wenanko AG who need it to handle your request. We may share it with service providers that help us operate: the hosting provider, the email delivery service, the request management system [CRM, if used] and web analytics services [for example, Google].

Data may be transferred to and processed in various countries, including countries outside Switzerland and the European Economic Area. In such cases we endeavour to ensure the protection of the data as far as possible by law and by agreement with the service provider.

If it is necessary to pass the contact person’s data to carriers, terminals or customs authorities in order to carry out a shipment, we do so only to the extent required.

5. Cookies and analytics

The website uses cookies and Google Tag Manager and Google Analytics to count visits and analyse behaviour on the website. You can block or delete cookies in your browser settings. Without some cookies, certain functions of the website may not work correctly.

6. How long we keep data

We keep data from requests for as long as necessary to handle your request and any subsequent cooperation, but no longer than [3] years after the last contact, unless the law requires otherwise. Technical analytics data is kept for the periods set by the relevant service.

7. Your rights

You can contact us to:

• find out what data of yours we process;
• correct inaccurate data;
• request deletion of your data or restriction of its processing;
• withdraw your consent to processing;
• receive a copy of your data.

Write to info@wenanko.ch and we will reply within a reasonable time. If you believe your data is being processed improperly, you can also contact the data protection authority of your country. In Switzerland this is the Federal Data Protection and Information Commissioner (FDPIC).

8. Security

We apply reasonable technical and organisational measures to protect data against loss, unauthorised access and misuse.

9. Links to other websites

The website may contain links to third-party resources. We are not responsible for their privacy policies.

10. Changes to this policy

We may update this policy. The current version is always published on this page, and the date of the update is shown at the top.